Privacy policy

Last updated: June 2, 2026

Girtatva operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Girtatva is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.

  • Account information including your username, password, security questions, preferences and settings.

  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.

  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.

  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.

  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.

  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.

  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, fulfill your orders, remember your preferences, send notifications related to your account, process purchases, returns, exchanges or other transactions, manage your account, arrange shipping, facilitate returns and exchanges, enable reviews, and create a personalized shopping experience.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, such as sending marketing communications by email, text message or postal mail, and displaying advertisements related to products or services on our website or third-party platforms.

Security and Fraud Prevention

We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect fraudulent or malicious activity, and protect our Services and customers.

Communicating with You

We use your personal information to provide customer support, respond to inquiries, and maintain our business relationship with you.

Legal Reasons

We may use your personal information to comply with applicable laws, respond to legal requests, enforce our policies, or protect our rights and the rights of others.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes, including:

  • Shopify, payment gateways, shipping partners, analytics providers, customer support providers, and technology vendors that help operate our business.

  • Marketing and advertising partners to provide relevant advertising and promotional services.

  • Third parties where required to complete transactions or where you have provided consent.

  • Legal authorities or government agencies where required by law.

  • In connection with a merger, acquisition, restructuring, or sale of business assets.

Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Information submitted through our store may be transmitted to and shared with Shopify and trusted third parties in order to operate the store and improve customer experience.

To learn more about Shopify’s privacy practices, please visit the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Third-Party Websites and Links

Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy, security, or content practices of third-party websites.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from children.

Security and Retention of Information

We take reasonable measures to help protect your personal information. However, no method of transmission or electronic storage is completely secure.

We retain personal information only for as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • Right to access your personal information.

  • Right to correct inaccurate information.

  • Right to request deletion of your information.

  • Right to data portability.

  • Right to opt out of marketing communications.

You may exercise these rights by contacting us using the information below.

Complaints

If you have concerns regarding how we process your personal information, you may contact us using the details below. Depending on your location, you may also have the right to contact your local data protection authority.

International Transfers

Your personal information may be transferred, stored, or processed outside your country of residence in accordance with applicable laws and recognized data protection mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page along with the revised “Last updated” date.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at:

support@girtatva.com

Bharwad Dairy LLP
Survey No. 60, Ahmedabad Indore Highway
At Rozva, Gujarat 388235
India